Eiler Communications

BIG AD CAMPAIGNS PASSE
AS PRECISELY TARGETING CUSTOMERS
MOVES INTO PLAY
by Tim Waskiewicz, guest columnist

In order to retain and grow your customer base, companies must go “below the box”, so to speak, in terms of their marketing campaigns.

Smart companies are utilizing technology, creativity and wisdom to form new analytical techniques, audience targeting and integrated marketing campaigns for clients seeking continuous improvement in “below-the-line” marketing expenditures.

By bringing advanced marketing technology to the table, savvy companies will be able to keep pace with increasingly complex selling, media and accountability environments.

Take for instance infoLAB, Inc., based in Ann Arbor, MI. This
database-marketing technology company is at the cutting edge of the field, applying unique methodologies, tools and processes for distributed marketing. This enables marketers to cost effectively pinpoint and communicate to their customers and prospects within multichannel selling environments at any level of geography.

Marketing has changed dramatically over the past few years with the advent of new on-line electronic media such as Google Ad
Words, Search Engine Marketing (SEM) and the proliferation of media outlets. While the audiences for traditional marketing channels are declining each year audience sizes and marketing spending for below-the-line marketing channels such as direct mail, direct response broadcast, PR direct response print, and interactive marketing are climbing.”

By using highly specialized fifth-generation proprietary software, infoLAB can analyze and target customers and prospects using behavioral data, event and trigger data along with demographic and lifestyle data, that can be used to tailor highly personal communications that can be delivered either on or offline. This unique application of technology has come of age and is very relevant for today’s marketers who are increasingly being held accountable for their entire marketing spend. And with the average lifespan of the CMO now down to 23 months, marketing must launch new programs quickly that drive acceptable ROIs.

Gone are the days of bombarding an audience of millions with national ads to reach a constituency that is in-market to transact. Auto manufacturers, tire makers, insurance companies, retailers and financial services companies are all seeking better ways to measure transactions from precisely targeted and timed customer contacts – and this form of marketing is the main way to achieve the objective.

The marketing world is evolving and infoLAB has adapted new technologies, financial models and experience in order to satisfy client expectations. We are proud to be at the forefront of contributing to the marketing metamorphosis resulting from the digital age. The question is, is your company utilizing all of the technology resources available in this every-technology oriented world?

Tim Waskiewicz is vice president of business development for Ann Arbor, Michigan-based infoLAB.

 

EILER COMMUNICATIONS CELEBRATES 20TH ANNIVERSARY

This month, we celebrate 20 years of providing independent PR services to established and emerging companies. We have maintained a family-like culture and impressive client roster, despite the current PR industry climate of high turnover and large global network firms.

Eiler has come a long way since 1987, surviving the dotcom crash of 2000 and subsequent demise of many clients, Sandy’s bout with breast cancer and Larry with prostate cancer. The firm has evolved into a tight-knit group of professionals, and has expanded its client base to include such varied fields as Internet, manufacturing, economic development, mortgage, real estate and healthcare.

How has the PR filed changed for a tech PR firm since 1987? The proliferation of the Internet, digital media and devices, and an increased power over the media placed in the hands of the people, putting them in charge of how and when they receive information. TIME magazine’s person of the year was you, due to the emergence of YouTube, blogs and interactive social media that have changed the communications world. There are new kinds of companies that didn’t exist before, and new methods of telling their stories to the public.

What has not changed is the need for relationships built on trust, and the value of PR as a communications tool. It is easier than ever for mass audiences to communicate about any topic they wish, and companies who wish to compete must enter the dialogue. As our colleagues look back on the relationships formed with clients, vendors and media over 20 years, we extend a heartfelt thanks for their support, friendship and trust.

 

GOVERNOR GRANHOLM APPOINTS
EILER VP JENN CORNELL TO COUNCIL
FOR LABOR AND ECONOMIC GROWTH

Governor Jennifer M. Granholm announced appointees to the Council for Labor and Economic Growth this month, and Eiler’s Jenn Cornell was among them. Cornell is vice president and director of client relations for Eiler Communications and a resident of Tecumseh. She was appointed to represent the business community for a term expiring April 30, 2010. The council serves as the state's workforce investment board and is charged with assessing state trends and issues, developing strategies and acting as a strategic advising body to stimulate innovative responses to workforce challenges.

In her role, Cornell will be helping to develop policies and implement programs that meet the needs of Michigan's businesses and help them successfully compete in the global marketplace.

 

If you want some evidence that people are rapidly moving to the Internet as a source of information, consider these recent developments:

Time, Inc. recently laid off 150 more writers and editors from its many print publications. That’s atop 600 laid off a year ago. Reason: people are not reading their publications the way they once did. Rather, evidence shows they are going to the “new media” – podcasts, online news sources, Google News, YouTube and blogs – to get information.

This is causing a great drop in ad sales for print media while advertisers try to determine to solve their major market problem: how to reach their target audiences most effectively.

I recently taught a required basic marketing class at a regional university’s business school. I taught the same class three years ago. At the outset, I asked this year’s 44 students if they go to the library, use carrels, go to the stacks – to find information. They looked quizzically at me like I was two-headed.

“What’s a carrel?” asked one. “What are the stacks?” queried another.

“If you know nothing of the library, how do you do your research?” I asked.

“Online,” was the united reply.

“Where Online?”

Out of 44 students in the class, 43 Google; one said another search engine.

It is merely anecdotal evidence, but this massive change to Internet research in a mere three years astounded me.

It is the way the world is going.

Larry T. Eiler

 
Principal Areas of Expertise

Positioning

Professional Writing

Media Relations

Corporate Communications

Periodic Events

 

 

 

 

Eiler Communications
900 Victors Way          Suite 180
Ann Arbor, Michigan 48108

Phone: (734) 761-3399
Fax: (734) 761-3724

sandy@eilerpr.com
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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